Delivery Service
***NEWS***
To help our customers we are temporarily offering FREE UK shipping and reduced European shipping on all orders.
No voucher needed. And any discount vouchers you have are still accepted.
Read more on our Coronavirus Blog post.
Same Day Shipping
We aim to ship all orders on the same day if received by 12 noon on weekdays.
Free UK Delivery
Small component orders are sent via Royal Mail 1st Class
All other orders to mainly UK are sent by DPD which is typically a next working day service.
Certain destinations such as Scottish Highlands and islands may be sent by Royal Mail instead of DPD.
Items sent with Royal Mail may require a signature.
DPD deliveries do require a signature - but you can use the DPD website to manage or reschedule the delivery as required.
Royal Mail Special Delivery is available for a small additional fee - if you have missed the 12 noon cutoff and urgently need a delivery please talk to us asap about this!
European Delivery - £3.99
Small component orders (no boxed kits) are typically sent by Royal Mail International Standard which is not a fully tracked service.
All other orders are sent by DPD or Royal Mail International Tracked and you will receive the tracking reference when we dispatch your order.
Worldwide Delivery - £9.99
We can deliver outside of Europe as well. Please note that when shipping outside the European Union there may be taxes, import duty and subsequent delays caused by these processes.
Such issues are handled in the destination country and we cannot advise or control them. You are responsible for any additional taxes or charges imposed in your country. Please check with your local Government tax office for advice in your country.
Urgent Orders
Need special service - urgent delivery - or pricing for a larger order?
Contact Us first and we'll help in any way we can.
In the UK we have the option of sending parcels via Royal Mail Special Delivery by 1pm service. This costs £4.99 and so long as we can get your order to the post office by 4.45pm (12 noon Saturday) then Royal Mail promise to get it to you by 1pm the next day (excluding Sundays!). This is by arrangement only however as we need to ensure we are available to process the order in time and don't want to let anyone down.
Our Couriers
We use DPD and Royal Mail for our delivery services.
For practical reasons we reserve the right to use alternate delivery services where appropriate. We do this only when required and always maintain our focus on delivering value to our customers.