Warranty & Returns
Warranty & Returns Policy
All orders are entitled to a no-quibble 14 day return period.
The 14 days refers to calendar days and applies from receipt of the item to notifying us by email that you with to return it. This is in accordance with UK and European Consumer law.
Please Contact Us if you need to return an unwanted item.
Unwanted items must be completely intact with seals unbroken and returned to us at your cost.
You will receive a full refund (including the original delivery charge when we sent you the item) as soon as we receive your returned item.
This does not apply to faulty items - for any faulty items or any issues with your purchase - please get in touch.
All our kits and components are covered by a no-quibble 2 year warranty. Just get in touch, be prepared to let us help you with some basic troubleshooting so we can properly identify the cause of the fault, and we'll get replacement parts sent right out.
If the item is faulty we'll get a replacement sorted as soon as humanly possible. Maybe faster...!
We may ask you to return the faulty item to us.
All our products come with a 2 year manufacturer's warranty covering any defects or faults. And we back this up with unlimited help, advice and support.